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Articles and news from our practice: portals, platforms, accessibility and the work of changing how organizations operate.
Four digital challenges for colleges and universities, from responding slowly to younger students’ expectations to neglecting mobile usability, and how to address each one.
Article · 4 min read · July 21, 2022
Bank customers switch when a digital experience falls short. Five challenges: 24/7 transactions, mobile-friendly service, a portal and app that match, secure technology and interfaces for everyone.
Article · 4 min read · June 23, 2022
Students expect their university to keep up with their digital lives. Five must-have features, from mobile-first design and relevant content to useful notifications.
Article · 4 min read · June 14, 2022
Five reasons portals remain a strong enterprise solution: they bring large ecosystems together, serve many purposes, can be mobile-first, are secure and adapt as the business changes.
Article · 7 min read · March 29, 2022
The user is the final test of every digital project. Why an intranet or portal succeeds only when its experience is comprehensive, contextual, integrated and personalized.
Article · 2 min read · November 3, 2021
Five trends shaping digital transformation in manufacturing (Industry 4.0, 3D printing, smart manufacturing, computer-based decisions and advanced robotics) and the advantages they bring.
Article · 4 min read · July 23, 2021
Five reasons hyper-personalization should drive internal communications: audience segmentation, clear priorities, targeted campaigns, engaged employees and deeper analytics.
Article · 7 min read · July 22, 2021
Is moving your portal to the cloud right for you? Five guiding questions on IT agility, availability, traffic peaks, custom integrations and your technology roadmap.
Article · 6 min read · June 23, 2021
A timeline of digitization, from Leibniz’s binary system in 1679 through the 20th century to the 2000s, and what those milestones suggest about where it goes next.
Article · 9 min read · May 26, 2021
How our online behavior shifted from “knowing” to “doing”, why content management systems evolved into digital experience platforms (DXPs), and five takeaways for your portal.
Article · 6 min read · September 4, 2020
What fragmented digital experiences are, why they hurt organizations with many channels, and three habits to avoid so your platforms stay consistent over time.
Article · 7 min read · August 6, 2020
Five digital trends reshaping manufacturing: consumer-first production, business as a digital environment, on-demand production, remote manufacturing and knowledge as the driver.
Article · 5 min read · February 25, 2020
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