Modern Experiences for a Digital World

Delivering successful Digital Transformation projects with agility and a proven approach

Who we are

Base22 is a powerful digital advisory firm that partners with global brands & organizations in their journey to Digital Transformation. We help them to envision, implement and adopt new user experiences and automated processes that connect and engage with their audiences across channels. Our end goal is to enable organizations to harness the power of data and innovative technologies for the benefit of their operations, customers, and employees.

We provide full-spectrum digital services for Digital Transformation:

  • Create and design modern customer experiences
  • Redesign and improve digital workplaces
  • Integrate systems into new digital processes
  • Create interactive applications and self-service portals
  • Modernize legacy or back-office systems and platforms
  • Modernize IT infrastructure using Cloud-based technologies
  • Provide Change Management services to assure adoption
  • Create custom solutions

Our mission is to enable large companies to think and act Digital-First. Our solid experience allows us to deliver digital projects with startup-like agility while avoiding costly pitfalls.

Case Studies

Here’s a handful of our latest projects. Scroll through to learn about some of our client solutions.

  • Employee Policy Portal Solution

    Employee Policy Portal

    Financial Industry

    • Create a modern employee experience that engages the workforce
    • Provide up-to-date product information to customer-facing staff
    • Improve findability of relevant information to serve customer requests
    • Establish a single source of truth; ensure regulations, policies, and procedures are current
  • Beneficiaries Portal Solution

    Beneficiaries Portal

    Healthcare and Insurance Industries

    • Award-winning digital experience transformation
    • Clean, modern, easy-to-use and responsive experience
    • Well-organized, logical information architecture designed around beneficiaries and providers’ needs, including a much-improved claims experience
    • Ability to author and promote content, as well as implement front-end design changes, outside of regular IT deployments
  • Franchise Management Portal Solution

    Franchise Management Portal

    Restaurant & QSR Industry

    • Role-based portal & convenient dashboards for employees, franchise restaurant owners and stakeholders of fast-food chain
    • Time efficient and paperless solution to providing location specific information
    • One single source of truth for all promotions and communications
    • Simplicity, clarity, responsiveness, and a streamlined user experience
  • Employee Portal International Solution

    Employee Portal – International

    CPG / Food & Beverages Industries

    • Built a global platform for 70,000+ employees, with multilingual support for 20+ languages
    • Developed global catalog of systems, apps, departments, procedures, and programs
    • Highly personalized set of dashboards for company communications, IT, and HR self-service
    • Deployed automated site construction components for digital project deployment
    • One search engine for multiple systems
  • Employee Communications Hub Solution

    Employee Communications Hub

    Logistics & Transportation Industry

    • Develop a region and country specific intranet serving content to 400,000 users globally in 17 languages
    • Create an information architecture to support dynamic changes across the globe
    • Accommodate a diverse set of labor agreements require targeted content and services
    • Significantly reduce efforts to create and maintain content
    • Seamless information access to mobile employees
  • Employee Portals & Dashboards Solutions

    Employee Portal & Dashboards

    • Make it easy to find and surface relevant information to serve customer requests
    • Establish a single source of truth - ensure regulations, policies and procedures are current
    • Provide targeted alerts and personalized news and announcements
    • Integrate and present business applications personalized to the user role
  • Citizen Portal Solution

    Government Agency Portals

    Website Modernization / Digital Processes

    • Cost efficient platform to comply with Federal and State information security standards, policies, and regulations
    • Increase the self-service capabilities and reduce government support costs
    • Significant cost avoidance through reduction in call center calls, consolidation of platforms, and elimination of resource redundancy
    • Compliance adherence to security standards and ADA Compliance

Clients

We’ve gotten to work with incredible clients through the years. Here are a few of them.

Featured content

From our desk
and beyond

June 23, 2022
Mobile banking transaction

Five Digital Customer Experience Challenges in the Banking Sector

Customer expectations in the banking sector are higher than ever before—they aren’t only looking for the product or service that meets their needs but also want a frictionless omnichannel experience. This article delves into five digital customer experience (CX) challenges and what they mean to your banking business.
June 16, 2022
Base22 joins the Pride celebrations

Base22 joins Monterrey’s and Columbus, Ohio’s Pride events

The Base22 team will join both the Monterrey and the Columbus Ohio’s Pride marches as part of the celebrations of Pride Month. Learn the details here!
June 14, 2022
Student using a mobile device

Key Digital Features for Higher Education

Because of the digital world, new students and young adults have higher expectations than ever. So it’s only natural that they would want to choose a university that can keep up with their digital mindset and way of interacting with their surroundings. Here are some of the key digital features that today are must-haves for Higher Education institutions.
April 11, 2022
Rick Magni joins Base22

Base22 Announces Rick Magni Joins Firm as Senior Account Executive

Rick Magni has joined the Base22 team at Columbus, Ohio, as Senior Account Executive.

Contact us

Contact us today to see how we can help your company.

2435 N. Central Express Way, Ste. 880
Richardson, TX, 75080, USA

300 Marconi Blvd, Ste. 205
Columbus, OH, 43215, USA

Prolongación los Soles #200
Torres Martel 3, Piso 3
Colonia Del Valle Oriente
San Pedro Garza García, N.L., 66260, Mexico

Av. Ejército Nacional 769
Torre B, Piso 2
Colonia Granada
Miguel Hidalgo, CDMX, 11520, Mexico

info@base22.com

US: +1 872 242 7922‬
MX: +01 800 062 2430‬

Let’s work together