A portal is a gateway that connects two worlds. In this case, we're talking about an interface that facilitates communication between the entire Internet and your business. Your corporate portal is what connects you to those who use, manage, execute, and collaborate with your business. A company's homepage of its website is an extremely simplified example of a portal.
Enterprise portals can be web-based (desktop) and also mobile applications. Web-based portals consolidate and organize data from multiple sources, making it easy for users to find what they need. A web portal can improve the user experience by offering features such as drag-and-drop upload of new information and other user interface tools that enhance information access. Portals can be transactional and offer e-commerce services. With the right technology, a portal can eliminate the hassle of logging into multiple sites, allowing a single point of access to your data regardless of how many behind-the-scenes sources the information is pulled from.
Mobile app development is an enterprise solution that puts your web portal in the palm of your hand. It is sometimes more limited in features for building out your content, but it makes up for it by being portable and accessible when your customers or partners are not at a computer. These apps can also be more interactive and are often reasonable solutions for customer service and support.
Both desktop and mobile apps can offer customers and partners a complete digital experience that can position your brand. Since many people use smartphones nowadays for business and entertainment, it is always recommended to implement a mobile or responsive version of your web portals.
There are a couple of different approaches to enterprise portals. Companies can choose to implement a solution on their premises (their local servers) or they can implement in the cloud.
Implementing on-premises means you have control and full access to settings and configurations. An IT team can maintain the local servers and make sure everything works as it should. They are responsible for implementing software or applications, server maintenance, and making sure they work properly. IT and the business are the main managers of the implementation of the portal and how it performs when used and visited.
When you implement through a cloud service, you are hiring a service that helps you to manage performance online and everything related to the servers. Your only focus is the content and your business operations. The cloud service makes sure your site is online and that it is working with the availability needed, and taking decisions to keep the online business in continuous operation. They offer you ready-to-be-used software and store your data and information in a decentralized way through multiple servers. This means it requires less time from your company’s IT team, less management, and you only care for your content to be ready and updated for others.
Collaboration portals are designed to facilitate the business process and the interactions between customers or partners and your company. They can be used to gather business requirements and to assign, perform and monitor project management tasks.
Content management systems (or CMS for short) are aimed at managing your company’s information. A sound content management system makes large repositories of information easily accessible with all users, both internally and externally.
Benefits of these types of portals include
- Improved communication and collaboration tools
- Agile communication and less confusion
- Increased engagement for all parties
- Social interactions that build trust
- Increased data security
- More readily accessible data
- Customer access to your company's applications and tools that might not otherwise be available
We are experienced with all types of enterprise portals and can assist you in designing and building the right one for your business. Portals are a powerful business tool that will bring you together with your customers, partners, and staff. Contact our team at Base22 today to get started on your company’s portal development today.
Contact us today to see how we can help your company.
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