Does your intranet or web app has a limited reach and not all employees use it? Paving the way so your workforce has access to digital channels is one of the big challenges of the COVID-19 pandemic. Here are some things you to consider to help you out.
Tinker Federal Credit Union (TFCU) is the largest credit union in Oklahoma, with over 332,000 members. We partnered with their professional development team to redesign their employee portal experience. Here's what we did.
The trick with personalization is not to overuse it. When designing digital experiences, personalization becomes one of the promises you must keep for an exceptional user experience. Check out these best practices for personalization in portals and intranets.
Admit it. You can’t find a thing on your company intranet. The search sucks. The navigation sucks. Anything you can find, you don’t trust. It is all out of date, incomplete, wrong, or worst of all — you’re not sure. The only way to communicate is by email. When you have a question, you ask somebody. When you tell people you are going to post a file to the intranet they laugh at you. “Why not just bury it your backyard?” they ask.