The KonMari method by the decluttering guru Marie Kondo goes beyond finding what sparks joy in your house: it can also be applied to Enterprise Portals and Web Content Management Systems (WCMs). Here’s our Priscila Mendoza’s take on these organizational principles.
Many organizations are applying all sorts of digital technologies to improve operational efficiencies, create a better customer, dealer, employee and member experience. How’s your digital transformation going?
The trick with personalization is not to overuse it. When designing digital experiences, personalization becomes one of the promises you must keep for an exceptional user experience. Check out these best practices for personalization in portals and intranets.
Admit it. You can’t find a thing on your company intranet. The search sucks. The navigation sucks. Anything you can find, you don’t trust. It is all out of date, incomplete, wrong, or worst of all — you’re not sure. The only way to communicate is by email. When you have a question, you ask somebody. When you tell people you are going to post a file to the intranet they laugh at you. “Why not just bury it your backyard?” they ask.
Companies are destined to change: changes in the market situations, changes in opportunities, changes in supply and demand, and hundreds of other changes. In order to be able to offer a quick response to changes in demand, an organization needs to be agile and keep its performance adaptive and finely tuned according to its specific goals. Information Technology is a key factor in supporting these goals.