Does your intranet or web app has a limited reach and not all employees use it? Paving the way so your workforce has access to digital channels is one of the big challenges of the COVID-19 pandemic. Here are some things you to consider to help you out.
Each employee group has its own journey and what they need to know may be completely different - that's why hyperpersonalization is key for employee experience. Here's how Strategic Communications and Internal Communications departments can leverage this digital platform feature.
Admit it. You can’t find a thing on your company intranet. The search sucks. The navigation sucks. Anything you can find, you don’t trust. It is all out of date, incomplete, wrong, or worst of all — you’re not sure. The only way to communicate is by email. When you have a question, you ask somebody. When you tell people you are going to post a file to the intranet they laugh at you. “Why not just bury it your backyard?” they ask.