Digital Transformation for Insurance Companies

With Base22 and Liferay DXP Platform, offer your policyholders a state-of-the-art insurance & claims platform to manage, monitor and fulfill claims aided by the best modern technology.

How we can help you

Policyholders save time and resources

Policyholders deserve a one-stop-shop from your Insurance business. With Liferay DXP your audiences can manage their own profile page with personal data and history, find vital tools and services in a single place, and reduce costs for help desk and call centers.

Eliminate confusion & information disorganization

Liferay DXP has powerful CMS functionalities. Together with our expertise in Information Architecture, we can help you leverage your content — from policies and procedures to guides and videos — and increase findability and efficiency.

Personalized insurance policy dashboards

We use Liferay DXP Platform functionalities to deploy role-based personalization, with dashboards for each audience of your business ecosystem like policyholders, agents, employees, providers, and partners. Enhance the policyholder user experience and deliver your brand’s value promise.

From reactive audiences to engaged communities

Liferay DXP empowers you to deliver the most vital policies, resources, and information to your insured users and turns them into vibrant communities that can make more informed decisions, create content, and actively engage in the digital environment. Use audience-specific targeting to ensure your message gets to the right people.

Disinformation: A hidden cost

How much do you spend trying to help your audiences use your services effectively? Requiring support to fulfill claims and clarify details on policies can create huge and unnecessary expenses for your insurance company. While it is an operational cost, it can always be optimized to provide a better experience and satisfaction. With better knowledge management, information architecture, findability of data requests, and self-serve functionalities, both your clients and partners perform transactions more quickly, more efficiently, and overall have a stronger relationship with your brand through its digital platform. .

WPS Health Solutions

In less than two years, WPS Military and Veterans Health transformed their digital experience for all beneficiaries and providers, as a provider of administrative services for the U.S. government. Utilizing Base22’s enterprise portal blueprint which includes a set of design assets and proven implementation patterns, the new portals offer a clean, modern, easy-to-use and responsive experience. Portals now make use of a well-organized, logical information architecture designed around beneficiaries and providers’ needs. With the new authoring workflow, users can update content on their own, eliminating a bottleneck between business and IT. For these achievements and their results, two eHealthcare Leadership Awards were granted in 2016.

Base22 and Liferay DXP:
A partnership offering the best of our two worlds

Global excellence meets small firm agility

We create efficiency for you company. Our projects follow principles and patterns in their process to save time and resources in order to focus on crucial areas for your business with a steady and dedicated approach.

Cross-industry and transformation experts

Our 10+ years of experience in a variety of industries has nurtured our problem-solving abilities, allowing us to offer you the best solutions and technologies in digital transformation. Combined with Liferay’s 15 years in the industry we provide a broad spectrum of expertise to handle every platform need.

Leverage your content with our expertise

Every global business has a lot of resources and large libraries. We know how to leverage this information for your benefit, building useful dashboards for decision-making, designing intuitive user flows with a focus on findability, and creating actionable content for your vibrant communities.

About Base22

Base22 was founded over 10 years ago with the vision to help our clients adapt themselves to the high speed digital future. Our brand promise is quality, thought leadership, transparency, creative solutions and delivering business value to clients.

We exist to build modern web solutions for our clients - to delight them with better-than-expected design, communication, and craftsmanship; to provide them contemporary tools and technology; and to provide them with better strategies and better processes for business in the digital age.

Base22 has consistently grown revenues year over year by focusing on meeting and exceeding client expectations, working with global brands like Pepsico, Cemex, UPS, Nissan and WPS Health Solutions.

As Base22 enters its second decade, we renew our vow of helping the web to evolve through our digital craftsmanship and integral approach to digital experiences.