About Base22
Small, senior and accountable.
A digital experience studio since 2007. We design and build accessible digital services for the public sector and the enterprise, and we show the evidence.
01Our story
From enterprise portals to public services people can actually use.
The same job since 2007: make the digital services large organizations depend on work for everyone who uses them.
2007
Founded
A digital experience studio built around the portals and intranets big organizations run on.
2009–2023
UPS employee portal
We redesigned, upgraded and supported UPS’s employee portal for fourteen years. In 2019 it reached 600,000+ employees and peak seasonal workers.
2011–2020
Portals that won awards
CEMEX Shift (HBR/McKinsey M-Prize), myTacoBell and TeamKFC (MarCom, Ragan and IABC Gold Quill).
2015
Portal Blueprint
Our framework for running many sites on one platform. IBM Digital Experience Award, Most Innovative Solution.
2017–today
State of Ohio
We helped lay the foundation of the InnovateOhio Platform: 80+ agency websites designed, built or rebranded on it.
2019–today
Enterprise portals
SigmaNet since 2019, Stanford GSB’s MyGSB on Liferay in 2022–2023, and since 2024 VitroHub: one bilingual portal for Vitro’s six businesses in 14 countries.
2025–2026
Accessibility, proven
Tech4Me took 1st place, Research for Social Good, at the 2026 Optimal Experience Awards. For New Mexico, 600+ PDFs remediated to WCAG 2.1 AA in one month.
Today
Suite or headless, with AI
HCL Digital Experience, Liferay, Contentful or Payload, with AI where it saves time and a named person accountable for what ships.
02What you can hold us to
Four commitments.
The people you meet do the work
Senior people scope your project, build it and stay with it after launch.
Proof, not promises
We lead with measured outcomes, tested conformance and work that is running today. If we can’t show it, we don’t claim it.
Accessible by default
Accessibility is part of how we research, design and build from the first sketch, not an audit at the end. We hold our own site to WCAG 2.2 AA.
AI drafts, people decide
We use AI where it saves time, on local or governed models, and never train on client data. A named person signs off on everything we ship.
03The team
One senior team, start to finish.
Senior people, remote-first, with roots in Columbus, Ohio. Our US public-sector work is performed in the United States by US-based staff. Every project gets the disciplines it needs, and the same people stay with it from the first workshop to support.
Strategy and advisory
Workshops, research and roadmaps tied to outcomes you can measure.
UX research and content design
Research with the people who use the service, plain language, and designs tested before they are built.
Accessibility
Audits, document remediation and inclusive design against WCAG, with keyboard and screen-reader testing.
Engineering, suite and headless
HCL Digital Experience and Liferay, or Contentful and Payload.
Platform operations and support
Upgrades, monitoring and managed support that keep improving what is live.
AI and content intelligence
Search and answers over your own content, content operations and alt-text drafts, on local or governed models.
04Recognition
18 industry recognitions for client work, 2011–2026.
Awards our clients have won for work we did together, including finalist and honorable-mention citations.
2026 · Optimal Experience Awards
1st place, Research for Social Good: Tech4Me, with Opportunities for Ohioans with Disabilities.
2021 · NASCIO Awards
Winner, Cybersecurity, for the OH|ID portal, where we designed the user journey. Finalist, Government to Citizen, for the DataOhio portal.
2019 · Horizon and Communicator Awards
Gold and Distinction for the Chicago Metropolitan Agency for Planning website, with Clarity Partners.
2014–2020 · MarCom, Ragan and IABC
Platinum and Gold MarCom Awards, an IABC Gold Quill and Ragan recognitions for the myTacoBell and TeamKFC portals.
2015 · IBM Digital Experience Awards
Most Innovative Solution: Base22 Portal Blueprint.
2011–2016 · Management and healthcare
HBR/McKinsey M-Prize and Manufacturing Leadership 100 for CEMEX Shift; eHealthcare Leadership Gold and Distinction for the TRICARE For Life portal.
Bring us the hard problem.
Book 30 minutes with the senior people who would do the work, or write to info@base22.com. Want to be one of them? See careers at Base22.