B2B E-commerce Solutions Consultancy Services
Maximize your revenue streams with self-service B2B sales portals. Implement an E-commerce solution with expert consulting and reach every layer of your market, from end users to management, decision-makers, and shareholders.
Managing retail and distribution partners, as well as other types of business-to-business (B2B) customers, is a challenge, even for the most experienced operational teams. Being overly reliant on email, phone calls, and paper-based documentation can make it challenging to keep track of customer interactions, much less optimize them. And while many businesses work diligently to improve partner experiences, they often don’t have the visibility they need to identify and act on inefficiencies as they arise.
Today’s buying teams are reliant on technology to do their jobs effectively. A modern B2B E-commerce platform can give your business and sales partners the visibility and control needed to automate buying processes, improve customer service, and increase order accuracy — all while reducing administrative and supply chain costs.
The Base22 Approach to B2B E-commerce Digital Solutions
Agile results
Supported by our strategy and accelerators, see Digital Transformation results in months, not years.
Embrace and extend
Avoid the “rip-and-replace” of your legacy systems. Manage technologies as a complete ecosystem.
Expand your reach
Bring technology, productivity, and adoption to every business audience, including employees and partners.
Build portals, mobile applications, custom applications, and innovative projects with speed, security, and agility leveraging Base22’s innovative approach for B2B E-commerce digital solutions consulting.
Customizable Partner Portals
Modern buyers have a lot on their plates. They need to be able to find the right product quickly and easily, check pricing and availability, configure products to their specifications, and place orders with minimal hassle. Base22 can help you create a B2B E-commerce platform that is tailored to the specific needs of your business and sales partners. Providing you with highly customizable platforms that can be equipped with features like product configurations, dynamic pricing and availability, order tracking, and more, we empower your partners to do their jobs more efficiently—and ultimately drive more revenue for your business.
Self-Service and User Experience
One of the most important aspects of B2B E-commerce is self-service and a positive user experience that nurtures long-term business relationships. A Base22 B2B E-commerce Digital Transformation solution provides the freedom of self-service transactions and enhances the user experience with a seamless approach.
Streamlined Order Management
An efficient order management lifecycle is the backbone of any successful B2B E-commerce operation. With Base22 B2B E-commerce digital solutions consulting, you can take advantage of our robust order management capabilities to streamline the process from start to finish—from quote to cash. We provide you with tools to automate manual tasks, improve communication and collaboration between teams, and track every aspect of an order—ensuring that nothing falls through the cracks.
Analytics and Reporting
In order to continually improve the B2B E-commerce experience you provide your customers, it’s important to have visibility into how they interact with your platform. Our team can help you set up robust analytics and reporting tools that give you insights into everything from site usage and traffic to customer behavior and purchase trends. With this information, you can make data-driven decisions that will improve the overall experience for your partners, reduce your overhead, and help you increase profitability.
B2B E-commerce: Challenges and Solutions
While manual processes, lack of inventory visibility, and inaccuracies can impact any business, they can be especially detrimental to those in the B2B space. Poor user experience is shared in B2B because legacy systems and ERPs aren’t designed with the users’ needs in mind.
The good news is that our solution can help you overcome these challenges and optimize your operations.
Lost Revenue Opportunities
Businesses in the B2B space often lose out on revenue opportunities because of inefficiencies in the customer buying process. Whether from a lack of transparency around inventory availability, manual tasks that slow down the ordering process, or inadequate tools for product configuration, many businesses are leaving money on the table due to these issues. Base22 B2B E-commerce Digital Transformation solutions can help you overcome these challenges by providing self-serve purchasing options to your customers that improve the ordering experience and increase sales.
Bad User Experience (UX)
B2B organizations often have legacy systems and ERPs that aren’t designed to be user-friendly. But even in a B2B environment, solutions should still have the end user in mind. Poor UX can lead to wasted time and resources, lost revenue opportunities, and low average order value. With Base22 B2B E-commerce digital solutions consulting, you can improve your E-commerce business’s UX to improve engagement and boost conversions.
Wasted Company Resources
Manual tasks can often lead to wasted time and company resources when handling quotes and purchase orders. This can be due to a lack of communication between departments, duplication of data entry, or simply not having the right tools in place to automate tasks. By helping you design and implement an end-to-end B2B E-commerce Digital Transformation implementation solution, Base22 can help you overcome these challenges and others while letting you get the most out of your company resources.
Let's create together.
Get in touch to schedule a call with one of our consultants.
We are a digital consulting firm that helps companies by delivering successful Digital Transformation projects with agility and a proven approach. We create modern experiences for a digital world.
2435 N. Central Express Way, Ste. 880, Richardson, TX, 75080, USA
MX: +800 062 2430