Intranet Design: Paving the Road for Your Companies Digital Workspace

A company’s intranet is accessible only to your team members and possibly your key customers and vendors. Think of your company’s intranet as a digital workplace for your employees. A useful intranet is an essential tool that helps define your company culture and facilitates communicating and collaborating.

What Kind of Information Should be Stored on an Intranet?

It’s the most important question here. What does your business audience need to do their daily tasks? Since an Intranet is a private digital space, all information regarding your company’s policies, procedures, processes, and knowledge can be stored and shared there. Important resources like media, video, training, and documents that are required for company’s processes are also commonly shared in Intranets. 

Intranet design should be carefully mapped out before implementation. Prototypes are useful to understand what your intranet portal will look like and discuss with key stakeholders if any changes are needed. Using methodologies like user research, you’ll need to collect employee feedback on things that they would like to see incorporated. 

Your intranet homepage should be the central hub for navigation, with each additional intranet page devoted to a single topic. Examples are company news, employee recognition, essential internal communications, and possibly areas for your customers and vendors to find your company’s policies and procedures.

Corporate intranets can also be used as a social intranet for your employees to interact with one another for “off-topic” things like gatherings and social events. 

What Are the Benefits of a Company Intranet?

A company intranet is probably one of the most powerful communication tools that a business can use to increase employee engagement and provide timely updates on breaking news companywide.

An intranet portal also provides a centralized, secure location for your employees to find information. An intranet is the single source of truth for any topic your company needs to provide information for. Additionally, it is much more collaborative than a traditional repository of files because it can be set up to allow commentary and feedback.

Since many companies have embraced remote work, to communicate and collaborate with your employees through a dedicated digital channel has become essential for business. For example, a good intranet design makes onboarding new employees faster and more efficient. By including all the steps necessary to begin work through checklists, forms, and access to human resource and technical personnel, it facilitates a smooth transition into your company culture and reduces the “street to seat” time.

In addition to this, providing company visibility to employee recognition and other benefit programs can enhance company morale as well as unite employees in multiple locations into a more tightly knit group. 

Knowledge sharing becomes ingrained in your company culture because your intranet makes it easy to collaborate and share information companywide. This serves to break down the problem of silos of information because it is all available on the intranet. An added benefit: publishing information companywide can reduce emails and meetings, and overall confusion.

An intranet portal also allows you to reinforce your company’s mission, vision, and values, thus solidifying your brand messaging. This is especially true for those company intranets which have a private area for critical customers or vendors. Policies related directly to those user bases can be stored and accessible at all times, cutting down on support requests for that type of information. 

All of these benefits and more show the value of connecting your workforce using an enterprise intranet. Our team can help you design and implement the most useful intranet for your employee’s needs. Contact Base22 today to get started.

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