Intranet Design: Paving the Road for Your Companies Digital Workspace

Your company’s intranet is the foundation of your digital workplace. A useful enterprise intranet is an essential tool that helps define your company culture and facilitates communicating and collaborating with employees and collaborators. 

What Kind of Information Should be Stored on an Enterprise Intranet?

It’s the most important question here. What does your business audience need to do their daily tasks? Since an intranet is a private digital space, all information regarding your company’s policies, procedures, processes, and knowledge can be stored and shared there. Important resources like media, video, training, and documents that are required for company’s processes are also commonly shared in Intranets.

Also important, your intranet should bring application, tools, and everything your employees need to work effectively. By integrating your technology stack and tools, you offer your employees and collaborators a single location where they can be productive and find what they need to perform their job.

Intranet design should be carefully mapped out before implementation. Prototypes are useful to understand what your enterprise intranet portal will look like and discuss with key stakeholders if any changes are needed. Using methodologies like user research, you’ll need to collect employee feedback on things that they would like to see incorporated.

With our tools and accelerators, you can deploy an enterprise intranet in 40% less time than with a regular approach. With our expertise, we have created a proven approach that will allow you to be agility while avoiding costly pitfalls.

are fully satisfied with their experience, demonstrating that there is still room for improvement.

What Are the Benefits of a Company Intranet?

A company intranet is probably one of the most powerful communication tools that a business can use to increase employee engagement and provide timely updates on news, internal campaigns, and efforts companywide.

An enterprise intranet portal also provides a centralized, secure location for your employees to find information. An intranet is the single source of truth for any topic your company needs to provide information for. Additionally, it is much more collaborative than a traditional repository of resources: it can offer secure spaces for collaboration for experts and partners, secure transactions and payment, and interactive feedback, allowing your business to thrive.

Since many companies have embraced remote work, to communicate and collaborate with your employees through a dedicated digital channel has become essential for business. For example, a good intranet design makes onboarding new employees faster and more efficient. By including all the steps necessary to begin work through guides, checklists, forms, and access to human resource and technical personnel, it facilitates a smooth transition into your company culture and reduces the “street to seat” time.

Employee intranets are a key ally for employee experience. Knowledge sharing becomes ingrained in your company culture because your intranet makes it easy to collaborate and share information companywide. This serves to break down the problem of silos of information because it is all available on the enterprise intranet. 

The number of employees working remotely has tripled from 2019 to 2021.

Key Aspects of Intranet Design 

The Design aspect of an intranet starts with the understanding of users’ needs: employees, collaborators, or partners, depending on the type of intranet you are planning to implement. After researching and interviewing the audience, you can design user goals and journeys: define types of users do you have, and plan the basic steps that employees need to do to achieve something in your intranet portal.

One key aspect of Intranet Design is Information Architecture. Establishing a content organization strategy, main navigation and user flow, and tying that up with user journeys will enable your intranet to grow with content without losing findability or productivity. As portal and platform experts, we know how to set an effective Information Architecture approach so your content is easily findable and users can achieve their goals, no matter how large the company is.  

Another important aspect of the intranet design is creating a prototype. A clickable prototype allows your company to put ideas to the test, to validate user journeys, and propose new approaches with relevant stakeholders. Because it is a high-fidelity prototype, you can get a tangible sense of the solution and yet reduce the risks before starting to build and implement.

Base22’s proven approach to intranets will save your company important time and effort when deploying an Employee Portal, a B2B Portal, or an Enterprise Portal. 

Why Company Intranets are Key for Business Growth?

An intranet portal also allows you to reinforce your company’s mission, vision, and values, thus solidifying your brand messaging. This is especially true for those company intranets which have a private area for critical customers or vendors. Policies related directly to those user bases can be stored and accessible at all times, cutting down on support requests for that type of information. 

All of these benefits and more show the value of connecting your workforce using an enterprise intranet. Our team can help you design and implement an effective intranet for your employee’s needs. Contact Base22 today to get started.

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