March 25, 2019
WPS Health Solutions - A digital experience journey

Case Study: WPS Health Solutions – A digital experience journey

In less than two years, WPS Military and Veterans Health transformed their digital experience for all beneficiaries and providers. Here's how we did it.
November 25, 2018

Case Study: From zero to user-centric – Tinker Federal Credit Union Portal

Tinker Federal Credit Union (TFCU) is the largest credit union in Oklahoma, with over 332,000 members. We partnered with their professional development team to redesign their employee portal experience. Here's what we did.
July 30, 2018

Components of Good UX

A well-structured information architecture (IA) should create a digital journey that encourages user engagement and increases conversion rates. The online experience is not just about what the user sees – it’s about how the user engages. Does your online or mobile experience provide your users a way to easily navigate and digest information on your site?
May 30, 2018

The Impact of Technology on Business Performance

Technology can impact every point along the value chain by focusing on revenue and cost elements. Here's our Joe Kristy on the impact of technology on business performance and of digital transformation in general.
May 30, 2018

Modernization with Base22

Modernization is “the act of embracing the characteristics of present and recent time; being contemporary”. Contemporary enterprises need to adapt to becoming a responsive enterprise that evolves from being on the web to being part of it.
April 4, 2018

Retrospective Meetings: A Space for Reflection in the Workplace

In the setting of the knowledge economy, organizations –as collective organisms – evolve based on their members’ learning experiences. Therefore, defining the enterprise’s learning strategy has become crucial in the pursue of productivity and growth.
January 3, 2018

A Digital Marketing Journey

Many organizations are applying all sorts of digital technologies to improve operational efficiencies, create a better customer, dealer, employee and member experience. How’s your digital transformation going?
April 28, 2017

How to Improve Your Website with a Blog

Building a good website is hard. It takes planning, it takes skill and talent, and most of all, it takes content. Ideally, that content would tell a compelling and useful story of who you are, what you do, and how to work with you. In a perfect world, as soon as you published that content all of your potential customers would instantly read it and the phone would start ringing. Unfortunately, it doesn’t always work that way.