Tinker Federal Credit Union (TFCU) is the largest credit union in Oklahoma, with over 332,000 members. We partnered with their professional development team to redesign their employee portal experience. Here's what we did.
A well-structured information architecture (IA) should create a digital journey that encourages user engagement and increases conversion rates. The online experience is not just about what the user sees – it’s about how the user engages. Does your online or mobile experience provide your users a way to easily navigate and digest information on your site?
Technology can impact every point along the value chain by focusing on revenue and cost elements. Here's our Joe Kristy on the impact of technology on business performance and of digital transformation in general.
Modernization is “the act of embracing the characteristics of present and recent time; being contemporary”. Contemporary enterprises need to adapt to becoming a responsive enterprise that evolves from being on the web to being part of it.
In the setting of the knowledge economy, organizations –as collective organisms – evolve based on their members’ learning experiences. Therefore, defining the enterprise’s learning strategy has become crucial in the pursue of productivity and growth.
Many organizations are applying all sorts of digital technologies to improve operational efficiencies, create a better customer, dealer, employee and member experience. How’s your digital transformation going?
Building a good website is hard. It takes planning, it takes skill and talent, and most of all, it takes content. Ideally, that content would tell a compelling and useful story of who you are, what you do, and how to work with you. In a perfect world, as soon as you published that content all of your potential customers would instantly read it and the phone would start ringing. Unfortunately, it doesn’t always work that way.