Usability improvements do not have to be difficult or expensive. Low-cost user testing methods, by an experienced subject matter expert, can find and correct many usability issues. Talking to just a few users can help you identify and avoid many of the most important issues. Leverage Base22’s usability subject matter experts on your next web project or let us help you improve the usability of your current web experience.
Key Activities
- Conduct heuristic evaluation – a usability specialist will evaluate your web site against a variety of proven usability patterns and practices
- Interview key business stakeholders and users
- Evaluate existing user feedback and site analytics
- Document findings using screen shots and call-outs
Dependencies
- Secure access to client dev, test and prod environments
Duration
- ~ 2 weeks
Client Resources
- Business stakeholders and users as available
Usability is what separates art from design.
Deliverable
- Executive report and presentation which includes;
- Screen shots and call-outs
- Quick wins, medium and longer-term recommendations
Typical Base22 Resources
- Information Architect / User Experience Subject Matter Expert
Let Base22 help you with your next usability session
Contact us today for more information including a detailed proposal and project plan. Just tell us a little about your project and timeline.
