Base22 – Enterprise Web Evolution

Portal Health Check Diagnostic

The health check diagnostic identifies problems and issues associated with IBM WebSphere Portal and Web Content Manager systems currently in production and provides concrete recommendations for improving the portal experience for users, content authors and portal / content administrators.



Key Assessment Activities

  • Information architecture / usability
  • Content integration and content display
  • Content and site rendering approach (there are multiple ways to render content)
  • WCM content management practices
  • WCM syndication
  • Portal themes and skins – (e.g. assess use of cascading style sheets (CSS)
  • Personalization
  • Search engine optimization (portal URLs, content titles, keywords)
  • Portal / WCM administration and security
  • Portal / WCM caching
  • Portal log file analysis (we typically find interesting things here)
  • Infrastructure
  • Current support processes and possible skill gaps

 

Dependencies

  • Access to IT and business stakeholders as required
  • Access to production system and system documentation


Work Products

  • IBM configuration manuals
  • Base22 knowledge Wiki
  • Base22 design and configuration patterns

 

Deliverable

  • Executive report summarizing key observations, current issues and recommendations

Estimated Duration

  • ~ 2 to 3 weeks

Client Resources (as required)

  • Executive sponsor
  • Infrastructure and application SMES
  • Portal and content admins
  • Content authors

Base22 Resources

  • Portal / WCM Application Architect
  • Portal / WCM User Experience SME
  • Infrastructure SME